Customer Service

Compensation

: $28,345.00 - $48,090.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



Job description

At SYKES, we help people one caring interaction at a time that includes you ! Join us as a Customer Service Representative at our Hazard location! You'll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers. In this position, you'll assist small business owners by answering a variety of inbound customer inquiries via phone in support of QuickBooks (accounting software). We'll train you to become an expert in QuickBooks and you'll share your knowledge by teaching customers how to use the program to its fullest potential. You'll also offer support by trouble-shooting technical issues related to QuickBooks in a fun team environment.
Work with us and you'll enjoy:
Full-time schedules (40 hours/week)
100% paid training
Full benefits package including medical, dental, vision and life insurance
Company-matched 401(k) retirement plan
Paid time off
100% free college tuition program after one year of employment through Ashford University online

About SYKES

SYKES Hazard is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem or find a solution we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family . Answer the call! Apply now to start your journey to a new, exciting career with SYKES Hazard!

EEO statement

EOE/Veteran/Disabled

Required qualifications, skills and experience

Apply with us, if you possess:
A high school diploma or GED and are at least 18 years old
Ability to troubleshoot basic and routine customer issues that are technical in nature
Excellent communication skills, both written and verbal
Basic computer skills

Associated topics: call center associate, coordinator, customer care, customer care associate, customer service, phone, service specialist, technical assistant, technical support, telephone service representative * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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