Bilingual Customer Service Agent

Compensation

: $32,460.00 - $48,320.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



Job description

At SYKES, we help people one caring interaction at a time that includes you! Join us as a Bilingual (English/Spanish) Customer Service Agent representing a financial services organization at the Malvern location! You'll shine in this role if you have a passion for helping people and solving problems. A typical day will include answering inbound requests via phone or email concerning payment processing and resolving customer concerns. Best of all, you'll work in a fun, team environment!
In this time of uncertainty, the SYKES Job Squad is using video interviewing tools to continue to grow our team, while keeping your health and safety top-of-mind. Apply now and you can interview virtually, from the safety and comfort of your own home! We'll also be flexible with your start date and location until we can safely return to the office.
Work with us and you'll enjoy:
Full-Time Schedule (40 hours/week)
Competitive hourly rate $14/hr
100% Paid Training
Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
Paid time off
Tuition reimbursement after just one year of employment

About SYKES

Every time a SYKES Customer Service Representative takes a call, they are given opportunities to help someone answer a question, solve a problem or find a solution. It is because of this customer connection that our employees find meaning and fulfillment in their jobs. In our dynamic team environment, co-workers become friends and in some cases, just like family.

SYKES Malvern provides local jobs within the footprint of a global company, a team of more than 55,000 employees serving major brands around the world. With the support of an experienced leadership team, employees are offered the tools needed to achieve professional goals through numerous career advancement opportunities. So, what are you waiting for? Join the team at SYKES Malvern today!

EEO statement

EOE/Veteran/Disabled

Required qualifications, skills and experience

Apply with us, if you possess:
Bilingual English/Spanish
A high school diploma or GED and are at least 18 years old
Strong computer & keyboarding skills
Excellent communication skills (both written and verbal)
Previous call center experience (preferred)

Desired qualifications, skills and experience

Bilingual English/Spanish



Job Requirements:

Associated topics: associate, call center associate, client service, csr, customer care associate, customer care specialist, customer service specialist, product support, representante de servicio al cliente, service * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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