Registration Clerk/Customer Service Representative

Employment Type

: Full-Time


: Customer Service/Call Center

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Location: US-PA-Washington
Type: Full Time Employee
# of Openings: 1


SCA, a leader in the outpatient surgery industry, strategically partners with health plans, medical groups and health systems across the country to develop and optimize surgical facilities. SCA operates more than 210 surgical facilities, including ambulatory surgery centers and surgical hospitals, in partnership with approximately 7,500 physicians. For more information on SCA, visit

Facility Description : Advanced Surgical Hospital, Washington PA, is a 14-bed inpatient orthopaedic specialty physician owned acute care hospital. Includes a 6,500 square foot Rehabilitation Department serving inpatient, outpatient physical and occupational therapy services.

Accountabilities / Responsibilities

  • Lead teams in a manner that exemplifies our organizational values of clinical quality (we are committed to outstanding patient care and clinical outcomes), integrity (we do what is right, no matter how difficult, without exception; we say what we mean, and we do what we say), service excellence (we seek to exceed the expectations of patients, physicians and each other in everything we do), teamwork (we work together, helping and supporting one another to make our Facilities, Departments, and all of SCA successful), accountability (we take complete, personal responsibility for our actions and commitments), continuous improvement (we seek to relentlessly improve our performance in every area - clinical, operational, and financial - constantly pushing ourselves to new heights).
  • One to two years related experience or equivalent preferred but willing to train
  • Possess good oral and written skills and good computer skills required
  • Greets and directs patients and visitors, answers telephone, schedules and registers patients
  • Interviews patients or patient representative requiring admission to the hospital
  • Performs clerical and administrative duties to facilitate patient admission process
  • Completes insurance verification, sorts mail, collects copayments, accurate data entry skills


  • High school diploma or equivalent

EEO Statement

We value Diversity, Inclusion, and Belonging at Surgical Care Affiliates: SCA is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, national origin, disability and genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#SCA, #SurgicalCareAffiliates, #Receptionist


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