Customer Service Rep (Bronx)


: $40,500.00 - $64,540.00 /year *

Employment Type

: Full-Time


: Customer Service/Call Center

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Job Description

Aspen Surgical is a leading worldwide manufacturer of disposable surgical supplies with an emphasis on safety. Our extensive portfolio of specialty medical products includes Bard-Parker Blades and Scalpels, O.R. Accessories, Patient and Staff Safety Products, Wound Care Products, and Instrument Care Products. Description ESSENTIAL DUTIES AND RESPONSIBILITIES: - Other duties may be assigned * Quality system knowledge including the quality manual, quality policy, and applicable procedures and work instructions. * Answers telephone and direct calls to the appropriate person * Enter in the computer all incoming orders following work instructions * Answer incoming inquiries on orders, product, and pricing * File customer orders and invoices * Receives customer complaints and records appropriate information into the system * Processes returns from customers * Assist as needed with short paid invoices and any invoice discrepancies * Assist in the implementing and updating of work instructions * Process invoices daily Qualifications EDUCATION, EXPERIENCE, QUALIFICATIONS AND SKILLS: * High School Diploma or General Education Degree (GED) * 1-3 years related experience and/or training * Equivalent combination of education and experience * Excellent Oral Communications skills * Excellent Interpersonal skills PHYSICAL REQUIREMENTS: NOTE: The inability to perform any of the following physical requirements does not preclude an applicant from consideration unless, following an individualized analysis, it is determined that the physical requirement is an essential job function and the applicant is unable to perform such function with or without reasonable accommodation Please refer to the Essential Duties and Responsibilities. Aspen is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity img height=1 width=1 border=0 src= /

Employer's Job# 73115012

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Associated topics: client, client service, customer care, customer order, customer service, customer service representative, guest, service representative, telephone, trouble resolution * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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