Client Service Representative - Entry-Level (JR) - Contract (Bronx)
Employment Type: Full-Time
Industry: Customer Service/Call Center
Broadridge, a global fintech leader with over $4 billion in revenue, provides communications, technology, data, and analytics. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency, and generating revenue growth. Broadridge employs over 10,000 full-time associates globally with a significant presence in North America, Europe, and Asia. Please visit our website at to learn more.
We are hiring! We are looking for a Client Service Representative in our Deer Park Long Island Office. In this role you will be working on our Operations team managing internal and external clients as well as checking the accuracy of forms, fulfilling client requests, and entering data into a tracking database. Candidate should be experienced working in a high-pressure, high-volume environment where accuracy is paramount.
This is a temporary, contract role anticipated through June 2020
Responsible for creation of financial documents, emails, and sites as well as the approval process using internal software products
Candidate must be computer savvy and capable of learning new software applications with relative ease
Must have Client service experience. Candidate will communicate directly with clients as well as internal departments
Must be comfortable working within a team while owning their own work
Must maintain a high level of productivity, quality, and customer-service standards while adhering to strict deadlines
Candidate must utilize great time management skills to handle extremely high seasonal volumes
Strong client services background.
Excellent written and verbal communication and listening skills.
Excellent ability to understand the scope of each project, prioritizes tasks, and effectively manages time.
Proficiency in Microsoft Excel, Word, and working knowledge of Outlook and Access.
Position requires full time from January through May with training in December.
Approach to Work
Learns From Experience
HTML knowledge a plus
Associated topics: assist, client, help desk, information technology, network, service, support analyst, technical, technical support specialist, technician iii
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